If the button test was successful but the buttons are not responding with a particular game or application, try the following:.Test the Pro Controller buttons using a compatible game or application.If the button test fails, skip to Situation Not Resolved.Test the button input on the Pro Controller.Reset the Pro Controller by pressing the SYNC Button once, then press any other button to wake it up again.Once the controller is paired with the console, update the firmware.If none of the player LEDs light up, the Pro Controller is out of power and will need to be recharged.If the player LEDs momentarily light up in a sequence and then shut off, pair the Pro Controller with the console.

If one or more of the player LEDs on the controller blink and then remain lit, the controller is paired to the console.

While in the HOME Menu press any button on the Pro Controller.

Verify that the Nintendo Switch Pro Controller has power and that it is paired to the console.

Ensure your Nintendo Switch console has the latest system update.

If the unresponsive button issue is specifically for the +Control Pad, click here.

Upon waking it, you’ll have the option to reset the button mapping.

If you can't remember the button mapping settings for your controller, you can set the console to sleep mode.

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